What Happens on Your First Call
When you reach out, we ask a few plain questions: where you see water or damage, how old the roof is if you know, and whether a recent storm passed through. That short conversation tells us what to bring and what to look at first. We then set a time for a free on-site visit that works around your schedule.
Ridgeland sits in Madison County in the Jackson Metro, and our crews serve the whole area, so there is no surcharge for being outside one particular neighborhood.
Three Things We Check Before Recommending Anything
Leak sources
Most leaks start at transitions rather than in the open field of shingles: pipe boots, chimney and wall flashing, valleys, and skylight curbs. We trace stains inside back to the likely entry point outside.
Storm evidence
We look for creased or missing shingles from wind, bruising or granule loss from hail, and dents on vents and gutters that help confirm a storm date.
Overall system health
Attic ventilation, soft decking, worn sealant and general shingle age all affect whether a repair will hold or whether you are spending money on a roof near the end of its life.
Repair or Replace: How We Help You Decide
We show you photos of what we found and explain the options in order of cost. A localized problem on a sound roof usually calls for a targeted roof repair. Widespread wear, repeated leaks in different spots or extensive storm damage often make a full roof installation in Ridgeland the better long-term value. You make the call; we just make sure you have the facts.
Work Day, Cleanup and the Final Walkthrough
- Landscaping, AC units and driveways are protected before tear-off.
- Decking is checked once the old roof is off, and any soft sections are discussed with you before replacement.
- Underlayment, flashing, ventilation and shingles go on in the order the manufacturer specifies.
- We sweep the property for nails and walk the finished roof with you.
Workmanship and manufacturer warranties are explained in writing at the end of the job.
For gutters, siding and other work around the county, see our Madison County exterior services.
Common Questions
Do you serve homes throughout Ridgeland and the rest of Madison County?
Yes. Ridgeland is part of our Jackson Metro service area, along with Madison, Canton, Flora and Gluckstadt. We schedule free inspections across the county.
How do you figure out where a roof leak is coming from?
We start with the interior stain and work outward, checking flashing, pipe boots, valleys and any penetrations above that spot. Water can travel along decking before it drips, so we look upslope of the stain as well.
Will you tell me if a repair is enough?
Yes. If a targeted repair will solve the problem on a roof with useful life left, that is what we recommend. We only suggest replacement when the condition of the roof makes repairs a poor investment.
Is Tekton Exteriors licensed and insured in Mississippi?
Yes. We are a licensed and insured exterior contractor in Mississippi, and we are glad to provide proof of coverage before work begins.