Information We Collect
Information you give us
When you request a quote, call, or email us, you may provide your name, phone number, email address, property address, details about your project, insurance claim information you choose to share, and photos of your home.
Information collected automatically
Like most websites, ours collects basic technical data when you visit, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is gathered through cookies and similar technologies, including Google Analytics.
How We Use Your Information
- To respond to your questions and schedule inspections and estimates.
- To prepare estimates, contracts and invoices and to perform the work you hire us to do.
- To document project conditions and, at your request, share documentation with your insurance company.
- To process warranty registrations with product manufacturers.
- To send service-related messages such as appointment confirmations and project updates.
- To understand how visitors use our website and improve it.
- To meet legal, tax and recordkeeping obligations.
How We Share Information
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only as needed:
- Service providers who help us run our business, such as our website host, the third-party provider that powers our online quote request form, email and phone services, scheduling and accounting tools. They may use the information only to provide services to us.
- Manufacturers and suppliers when needed to order materials or register product warranties for your project.
- Your insurance company or adjuster when you ask us to assist with a claim.
- Legal and safety reasons, when required by law, subpoena or court order, or to protect our rights, property or safety.
- Business transfers, if our business is sold or reorganized, in which case information may transfer to the new owner under this policy.
Cookies and Analytics
We use Google Analytics to see how visitors find and use our site, such as which pages are viewed most. Google collects this data through cookies and processes it under its own privacy policy. You can block or delete cookies through your browser settings, and Google offers a browser add-on that opts you out of Google Analytics. Our quote form provider may also set cookies needed for the form to work. Our site does not currently respond to "Do Not Track" browser signals.
Data Security and Retention
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No website, email or storage system is perfectly secure, so we cannot guarantee absolute security. We keep project and customer records for as long as needed to provide service, honor warranties, and meet legal and tax requirements, and then delete or securely dispose of them.
Your Choices
- Access and correction: you may ask to see or correct the personal information we hold about you.
- Deletion: you may ask us to delete your information, subject to records we must keep for legal, tax or warranty purposes.
- Communications: you may opt out of non-essential messages at any time by replying or contacting us. We may still send messages related to an active project.
To make a request, contact us using the details below. We may need to verify your identity first.
Children, Outside Links and Changes
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children. Our site may link to other websites, such as manufacturer pages, which have their own privacy practices we do not control. We may update this policy from time to time; the updated version will be posted on this page with a revised date.
Contact Us
Questions about this policy can be sent to Tekton Exteriors, 1723 University Ave, Ste B, Oxford, MS 38655; by email to info@tektonexteriorsms.com; or by phone at (662) 222-4277. You can also reach us through our contact page.
Use of this website is also governed by our terms and conditions.