Tekton Exteriors Privacy Policy: How We Collect and Protect Your Data
Tekton Exteriors Privacy Policy: How We Collect & Protect Your Data
Last Updated: October 31, 2025
Tekton Exteriors is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us regarding roofing, siding, windows, doors, gutters, decks, and exterior home improvement services in Oxford, MS and surrounding areas.
Contact Information
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a free estimate or consultation for roofing, siding, windows, doors, gutters, or exterior services
- Fill out contact forms on our website
- Call or email us about our services
- Schedule an inspection or appointment
- Enter into a service agreement with us
- Subscribe to our newsletter or promotional communications
This information may include:
- Name and contact information (phone number, email address, mailing address)
- Property address and details
- Service requests and project details
- Insurance information (when applicable for storm damage restoration)
- Payment and billing information
- Photos of your property (for estimates and project documentation)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide estimates for roofing, siding, windows, doors, gutters, and exterior services
- Schedule inspections and appointments
- Perform contracted services including installation, repair, and maintenance
- Process insurance claims for storm damage restoration
- Communicate about project status and updates
- Provide customer support and respond to inquiries
Business Operations
- Process payments and maintain financial records
- Comply with legal obligations and warranty requirements
- Maintain safety and quality standards
- Manage subcontractors and suppliers
- Document completed work for warranty and reference purposes
Marketing and Communications
- Send promotional offers and seasonal maintenance reminders
- Share news about our services and special offers
- Request reviews and testimonials
- Improve our website and services based on your feedback
Website Improvement
- Analyze website traffic and user behavior
- Improve website functionality and user experience
- Optimize our online content and services
3. How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party vendors who assist us in operating our business, including:
- Payment processors and financial institutions
- Insurance companies and adjusters (for storm damage claims)
- Subcontractors and material suppliers
- Website hosting and analytics providers
- Marketing and email service providers
- Scheduling and project management platforms
Manufacturers and Warranty Providers
We may share your information with product manufacturers (such as roofing, siding, window, and door manufacturers) to register warranties and ensure proper product support.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Protect our rights, property, or safety
- Enforce our terms of service or contracts
- Prevent fraud or illegal activity
Business Transfers
If Tekton Exteriors is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
ā We do not sell your personal information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Deliver relevant advertising
- Analyze website traffic and user behavior
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data storage and transmission protocols
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on data protection
- Physical security at our office location
ā Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The nature of the information collected
- Contractual and warranty obligations (typically 10-50 years for construction records)
- Legal and regulatory requirements
- Our legitimate business interests
- Tax and accounting purposes
After the retention period expires, we will securely delete or anonymize your personal information.
7. Your Privacy Rights
You have certain rights regarding your personal information:
Access and Correction
You have the right to access and update your personal information. Contact us to request a copy of the information we hold about you or to correct inaccurate information.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual obligations that may require us to retain certain records.
Marketing Communications
You can opt out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly at (662) 222-4277 or info@tektonexteriorsms.com
- Updating your communication preferences
Do Not Track
Some browsers have a "Do Not Track" feature. Currently, our website does not respond to Do Not Track signals.
8. Third-Party Links
Our website may contain links to third-party websites, including manufacturer websites, supplier sites, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it is used
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at (662) 222-4277 or info@tektonexteriorsms.com.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending you an email notification (if you have provided your email address)
- Providing notice through our website or services
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Tekton Exteriors
We will respond to your inquiry within a reasonable timeframe.
13. Services Covered
This Privacy Policy applies to all services provided by Tekton Exteriors in Oxford, MS and surrounding areas, including:
- Roofing installation, repair, replacement, and maintenance
- Storm damage restoration and insurance claim assistance
- Siding installation and repair (vinyl, fiber cement, wood, metal)
- Window installation and replacement (energy-efficient, custom)
- Door installation (entry doors, patio doors, storm doors)
- Gutter installation, repair, and gutter guard systems
- Deck and porch construction
- Outdoor living and hardscape services
- Home exterior inspections and consultations